Integritetspolicy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit valeroa.shop (the “Site”) or make a purchase.

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account information), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How We Use Your Information

We generally use the Order Information that we collect to fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen orders for potential risk or fraud;
Provide you with information or advertising relating to our products or services in line with the preferences you have shared with us.

Our third-party suppliers and warehouses receive information about the order contents and delivery address to facilitate shipping. Different suppliers may fulfill orders placed through our store. If you would like to know which supplier or warehouse has received your order information, please contact us.

We use the Device Information that we collect to help us screen for potential risk and fraud (particularly your IP address) and, more generally, to improve and optimize our Site by generating analytics about how customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns.

By using our Site, you consent to third parties processing your IP address to determine your location for currency conversion purposes. You also consent to that currency being stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). This allows us to ensure that prices remain displayed in your local currency throughout your browsing session.

SMS Marketing and Notifications

By entering your phone number at checkout, initiating a purchase, completing a form, or using our search tools, you agree to receive SMS notifications (including order updates and abandoned cart reminders) and SMS marketing messages. These messages may include up to six SMS messages per month. Consent is not a condition of purchase.

If you no longer wish to receive SMS marketing messages, you may reply STOP to any SMS sent by us or use the unsubscribe link included in our messages. Standard message and data rates may apply.

If you have any questions, reply HELP to the SMS message you received or contact us for assistance.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above.

For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information in Shopify’s Privacy Policy.

We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information in Google’s Privacy Policy and opt out of Google Analytics if desired.

We may also disclose your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising through:

Facebook Ad Settings
Google Ad Settings
Bing Ad Settings

You can also opt out of some services through the Digital Advertising Alliance opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to request that your information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@valeroa.shop.

If you are a European resident, we process your information in order to fulfill contracts we may have with you or otherwise pursue our legitimate business interests listed above. Please note that your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.