Shipping Policy

Valeroa works with local courier services, allowing products to be delivered directly to your home or local post office.

Your payment is charged at the time you place your order, and all payments are subject to verification and approval before shipment. To prevent credit card fraud, orders with incorrect billing information or orders requiring additional verification may be delayed and/or canceled.

Shipping

We begin processing your order immediately. Therefore, we cannot make any changes (including address changes) once your order has been placed. We will only ship to the address provided during checkout. You will only be charged for the products shipped, along with applicable shipping fees and taxes.

Once your order has been shipped, you will receive a shipping confirmation email.

Deliveries are made on business days only and not on weekends or public holidays.

Order processing typically takes 1–2 business days. However, some products may require additional processing time, particularly during holiday periods or when your order includes popular items with limited availability. Orders are dispatched as soon as inventory availability has been confirmed.

If an order contains multiple products, they may be shipped separately and arrive on different days due to differences in the locations of our fulfillment partners.

Estimated Delivery Times

After your order has been placed and payment has been confirmed, you can expect your order to be shipped within 1–2 business days. On average, delivery takes between 6–9 business days.

Please note that the delivery times stated above are estimates only. While we make every effort to ensure timely delivery, Valeroa is not responsible for circumstances beyond our control, including postal or customs delays, public holidays, extreme weather conditions, labor disputes, demonstrations, or other unforeseen events. Such circumstances may result in delays beyond the original estimated delivery period.

What Happens If the Estimated Delivery Time Has Passed?

In 99% of cases, orders are delivered within the estimated timeframe. However, delays may occasionally occur during transit. You can track your shipment using the tracking number provided in your shipping confirmation email.

If you have not received your order within 3 days after the expected delivery date, please contact us at info@valeroa.shop.

What If I Am Not Satisfied With My Order?

If you are not satisfied with your order, we sincerely apologize and would like the opportunity to make things right. Please contact us at info@valeroa.shop and let us know how we can assist you.

Contact Information

BEAUTY CHAMBERS LIMITED
Registration Number: 06599083
63 Watergate Street
Chester, England, CH1 2LB
Email: info@valeroa.shop
Website: valeroa.shop